Frequently Asked Questions
Welcome to Casa Kia! We know that buying and owning a car comes with many questions. To help you, we’ve put together answers to some of the most common inquiries we receive. Our goal is to make your experience with us as clear and simple as possible. If you have any other questions that aren’t answered below, please contact us.
Casa Kia offers a wide selection of new Kia models, including the Soul, K5, and Telluride. We also maintain a large inventory of high-quality pre-owned cars, trucks, and SUVs from Kia and other major brands.
Yes! We have rotating monthly specials on both new Kia vehicles and pre-owned cars. Visit our specials pages to see current deals and savings.
Yes, our online search tool allows filtering by year, make, model, price, and features such as Apple CarPlay, heated seats, or a sunroof.
Yes, we carry Kia’s hybrid and electric vehicles (EVs). You can browse our current eco-friendly models online or visit us for a test drive.
Yes, you can apply for financing securely on our website. Our finance team will help find a loan or lease option that fits your budget.
Use our online Trade tool for an instant cash offer. Our team will verify it and provide a fair value to apply toward your new vehicle purchase.
Our finance center works with multiple lenders to provide flexible car loans and lease options, with clear pricing and incentives.
Our service center specializes in Kia vehicles. Our certified technicians handle routine maintenance and complex repairs to keep your Kia running at its best.
Schedule online using our service scheduling tool or call our service department to book an appointment.
Yes, our parts department is fully stocked with genuine Kia parts and accessories to maintain performance, safety, and integrity.
We regularly offer service and parts specials. Check our website for current coupons and discounts before your visit.
We are located in El Paso, Texas, serving surrounding areas including Las Cruces and Sunland Park, New Mexico.
Sales: Mon-Sat 9:00 AM – 8:00 PM, Sun Closed
Service & Parts: Mon-Fri 7:00 AM – 6:00 PM, Sat 8:00 AM – 1:00 PM, Sun Closed
Service & Parts: Mon-Fri 7:00 AM – 6:00 PM, Sat 8:00 AM – 1:00 PM, Sun Closed
Kia offers a 10-year/100,000-mile limited powertrain warranty and a 5-year/60,000-mile limited basic warranty, demonstrating confidence in the quality and durability of every new Kia.
Warranties include 10-year/100,000-mile powertrain and 5-year/60,000-mile basic. All warranties and roadside assistance are limited. See retailer for warranty details.